Privacy Policy

At Chamazing Events, we are 100% committed to protecting the privacy and security of all our customers. Our Privacy Policy explains the way we respect and protect the rights of customers and safeguard their information. If you have any requests concerning your personal information or have a query with regards to how we process your information, please contact us at info@chamazingevents.co.uk

When booking a with Chamazing Events, we collect the personal and event details you provide us with. By booking with Chamazing Events, you are also opting-in to receive updates and information from us with regards to your booking. To be able to serve our customers better and provide useful and relevant information about our service, as well as a better user experience, we also monitor customer traffic and website use for our website chamazingevents.co.uk

What we use your data for?

● To provide services and information linked with your booking and other services you have expressed an interest in.
● To gain valuable and important feedback with regards to the standards of our service with the sole objective of improving the quality and standards of our service.
● To personalise any marketing offers or promotions that you may receive from us.
● To prevent and detect fraud against either you or Chamazing Events.
● To be able to manage any competitions or offers in which you may have entered.

If you do not wish to receive information from us, you will not be able to keep up-to-date with any new product launches; promotions & offers or news that we have to offer. This may affect you from hearing about new updates in our T&C’s or any Chamazing Events service updates.

Protected

We take the protection of your personal information seriously and want to earn and maintain your trust. Therefore, we wish to assure you that under no circumstances would we sell any of your personal data or information to a third party.

Cookies

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

We use cookies for the following purposes:

(a) whether your browser can accept cookies – WordPress may write a test cookie to your browser to check that it can accept cookies for the purposes of logging in. We do not currently host any services on our website that require you to login – WordPress may however still write this cookie under certain circumstances. The relevant cookie is: wordpress_test_cookie.
(b) whether you have dismissed the cookie notice banner at the foot of the site – we write a cookie to your browser when you have dismissed this notice to ensure that we do not display it again.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. For example, like many companies, we use analytics to help us monitor our traffic, to get a sense of how many visitors the Website receives every day, the type of individual visiting the website and which sections of the site users typically look at. It’s a key way of knowing how well we’re doing and what we can do better.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: ​https://www.google.com/policies/privacy/​.

We pay for advertising from marketing partners on other sites, for example Facebook/Instagram. These third parties sometimes require that we put a tiny image (“pixel”) from their site on any landing pages that users might arrive at. These pixels can create cookies for the third party so we can work with them to understand how successful their marketing campaign was. We also need to understand where a user came from, so that, if the user goes on to sign up on our Website, we can pay the correct marketing partner for their service. This website uses retargeting services from the social networks Facebook and Instagram. Facebook and Instagram collect certain information via cookies to determine which web pages are visited. This data is then used to associate your browser with interest and demographic categories, and serve Facebook and Instagram ads based on your past visits to this website. Please note that any information collected by Facebook and Instagram via cookies are not linked to any customer’s personal information collected by us.

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. Please refer to your browsers help guides for more information.

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you may not be able to use all the features on our website.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Access

If you would like to access your booking details, please call us on 0207 16 46 726 or email info@chamazingevents.co.uk. As a customer you have the right to correct or update your personal or event information for your booking at any time. Please note, you will be required to provide your booking reference number and/or full name, address and occasion to ensure that we only accept amendments from an authorised person, i.e. the person who booked the party or a person authorised on behalf of the customer (the person who made the booking). Please note, proof of authorisation will be required at the time of contact. We will securely retain your personal and party booking information for as long as necessary for the purpose in which it was collected and in accordance with applicable law.

Update

To ensure Chamazing Events. are kept up-to-date with any new or changing policies, we constantly review our procedures. To maintain our high standards and with the best interests of our customers in mind, we may amend our Privacy Policy at any time. We advise that you check this Privacy Policy page annually to ensure you are up-to-date with our latest Privacy Policy terms and conditions.

Should you have any questions regarding our Privacy Policy please email us at info@chamazingevents.co.uk

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